SMS Privacy Policy

---

Effective Date: 4/16/25

Hoosier Wildlife Rescue and Rehabilitation is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, and safeguard your information, including information provided when you opt in to receive SMS (text message) communications.

We may collect the following types of information from users:

• Personal Identifiable Information (PII): including your name, email address, phone number, and any other information you provide.
   
• SMS Information: if you opt in to receive SMS messages, we collect your phone number and record your consent to receive text communications.
   

We use the information we collect to:

• Communicate with you regarding animal rescue services and volunteer opportunities.
   
• Send updates, appointment reminders, or important alerts via SMS or email (only if you have opted in).
   
• Improve our services and user experience.
   
• Respond to inquiries and support requests.
   

By providing your mobile number and opting in, you consent to receive text messages from Hoosier Wildlife Rescue and Rehabilitation. Message frequency may vary. You may opt out at any time by replying STOP. For help, reply HELP or contact us directly.

We value your privacy and want to be transparent:

• We do not sell, rent, or share mobile or personal information with third parties or affiliates for marketing or promotional purposes.
   
• We may share your information with trusted service providers or subcontractors solely to perform services on our behalf, such as customer service, and only under strict confidentiality agreements.
   
• SMS opt-in data and consent will not be shared with any third parties for any purposes outside of direct service communications.
   

We take appropriate measures to secure and protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• You may opt out of SMS communications at any time by replying STOP to any text message.
   
• You can also contact us directly to request access to, or deletion of, your personal information.
   

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: admin@hoosierwildliferescue.org
📞 Phone: 317-420-4793
🌐 Website: hoosierwildliferescue.org